Fresh Dairy. Trusted Brands. Delivered Every Morning.Customer Care: +91 91251 12002
Help Centre

Frequently Asked Questions

Quick answers about subscriptions, wallet, deliveries and products.

What is Milk Village?

Milk Village is a doorstep dairy platform offering The Farmz Collection and selected trusted partner products through an app-based subscription model.

How does the subscription work?

Download the app, choose products and quantities, maintain sufficient wallet balance and receive deliveries according to your active schedule.

Is there a minimum recharge?

Yes. A minimum wallet recharge of ₹2,000 is required to activate and continue the subscription.

Can I pause or change deliveries?

Yes. Changes can be made through the app before the applicable cut-off time.

Can non-subscribers place orders?

Yes. Ad-hoc orders can be placed through the app, subject to availability and delivery-charge policy.

How do I contact support?

Use in-app support, WhatsApp or call +91 91251 12002.

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